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Business Studies

CCEA Business Studies GCSE

 

Year 11 Revision Classes  for UNIT 1-  after school 3:05- 4pm Thursdays in Media Room with Mrs Black

This specification has two units:

  • Business Start Up; and
  • Business Development.

 

Year 11 - Business Start Up

Business Start Up

Production

Marketing

 

Year 11 Exam - 40%

1 Hour 30 Minutes

 

 

Year 12 - Business Development

Finance

Managing People

Business Growth

Business Plan

 

Year 12 Exam- 40%

Controlled Assessment – 20%

1 Hour 30 Minutes

 

 

Link to CCEA Business Studies website:

http://www.rewardinglearning.org.uk/microsites/business_studies/gcse/specification/index.asp

 

 

 

 

 

 

 

 

 

 

Occupational Studies - Office Studies

 

Office Studies is an Occupational Subject chosen by students in Year 11. This course is a practical course where you will learn key skills that contribute towards a future career in the world of work.
Office Studies is a two year course and is separated into two areas; Office technology which is studied in Year 11 and Communication in an office which is undertaken in Year 12.
This course is assessed by coursework which contain knowledge tests and practical examinations which are assessed by your class teacher.

 

Year 11 - Office Technology

 

This unit provides learners with a basic knowledge and understanding of administration practice together with the skills necessary to pursue careers as secretaries, administrators, receptionists or call centre personnel. Learners will have the opportunity to use a range of technological equipment found in the modern office. They will develop their proofreading skills, ensuring all documents are produced to the highest standard and meet agreed specifications.

This unit includes:
• the use of electronic equipment;
• consideration of health and safety issues when using office technology;
• consideration of environmental issues relating to the use of office technology;
• events planning;
• consideration of career opportunities in office administration; and
• a review and evaluation of performance.

 

Year 12 - Communication in an Office

 

This unit provides learners with a basic knowledge and understanding of administration practice together with the skills necessary to pursue careers as secretaries, administrators, receptionists or call centre personnel. Learners will have an opportunity to develop the effective communication skills required to establish good working relationships in an office or business environment.


This unit includes:


• communicating effectively with customers;
• effective customer service in a business;
• meeting customer needs and dealing with queries and complaints;
• preparing and handling routine business documents;
• working as part of a team in a business;
• consideration of environmental issues in a business environment;
• consideration of career opportunities for customer service staff;
• consideration of health and safety issues in an office or business environment; and
• a review and evaluation of performance.

 

To achieve a full qualification, learners must complete two units. A final grade based on the combined scores of the two units as follows:

On completion of both units you receive a qualification at either Level 1 or Level 2 on the National Qualifications Framework, equivalent to one GCSE.

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